TPClientWebServicesAPI


Click here for a complete list of operations.

InsertExternalChatInteractionAndGetTransferRequest

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /semp/TPClientWebServicesAPI.asmx HTTP/1.1
Host: semp.teleperformance.com.br
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://tempuri.org/InsertExternalChatInteractionAndGetTransferRequest"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <InsertExternalChatInteractionAndGetTransferRequest xmlns="http://tempuri.org/">
      <PublicKey1>string</PublicKey1>
      <EncryptedUser>string</EncryptedUser>
      <EncryptedPassword>string</EncryptedPassword>
      <EncryptedSignature>string</EncryptedSignature>
      <CaseNumber_Id_CASE>int</CaseNumber_Id_CASE>
      <IdQueue1_Id_GROU>int</IdQueue1_Id_GROU>
      <IdQueue2_Id_GROU>int</IdQueue2_Id_GROU>
      <UserName_CHRE>string</UserName_CHRE>
      <UserLastName_CHRE>string</UserLastName_CHRE>
      <UserEmail_CHRE>string</UserEmail_CHRE>
      <UserOffsetTime_CHRE>int</UserOffsetTime_CHRE>
      <Bot_Id_USER>int</Bot_Id_USER>
      <BotName>string</BotName>
      <BotLastName>string</BotLastName>
      <ExternalJsonConversation>string</ExternalJsonConversation>
    </InsertExternalChatInteractionAndGetTransferRequest>
  </soap:Body>
</soap:Envelope>
HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <InsertExternalChatInteractionAndGetTransferRequestResponse xmlns="http://tempuri.org/">
      <InsertExternalChatInteractionAndGetTransferRequestResult>
        <response>
          <responseCode>int</responseCode>
          <responseDescription>string</responseDescription>
          <encryptedSymmetrickey>string</encryptedSymmetrickey>
        </response>
        <TransFerRequestLink>string</TransFerRequestLink>
      </InsertExternalChatInteractionAndGetTransferRequestResult>
    </InsertExternalChatInteractionAndGetTransferRequestResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /semp/TPClientWebServicesAPI.asmx HTTP/1.1
Host: semp.teleperformance.com.br
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <InsertExternalChatInteractionAndGetTransferRequest xmlns="http://tempuri.org/">
      <PublicKey1>string</PublicKey1>
      <EncryptedUser>string</EncryptedUser>
      <EncryptedPassword>string</EncryptedPassword>
      <EncryptedSignature>string</EncryptedSignature>
      <CaseNumber_Id_CASE>int</CaseNumber_Id_CASE>
      <IdQueue1_Id_GROU>int</IdQueue1_Id_GROU>
      <IdQueue2_Id_GROU>int</IdQueue2_Id_GROU>
      <UserName_CHRE>string</UserName_CHRE>
      <UserLastName_CHRE>string</UserLastName_CHRE>
      <UserEmail_CHRE>string</UserEmail_CHRE>
      <UserOffsetTime_CHRE>int</UserOffsetTime_CHRE>
      <Bot_Id_USER>int</Bot_Id_USER>
      <BotName>string</BotName>
      <BotLastName>string</BotLastName>
      <ExternalJsonConversation>string</ExternalJsonConversation>
    </InsertExternalChatInteractionAndGetTransferRequest>
  </soap12:Body>
</soap12:Envelope>
HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <InsertExternalChatInteractionAndGetTransferRequestResponse xmlns="http://tempuri.org/">
      <InsertExternalChatInteractionAndGetTransferRequestResult>
        <response>
          <responseCode>int</responseCode>
          <responseDescription>string</responseDescription>
          <encryptedSymmetrickey>string</encryptedSymmetrickey>
        </response>
        <TransFerRequestLink>string</TransFerRequestLink>
      </InsertExternalChatInteractionAndGetTransferRequestResult>
    </InsertExternalChatInteractionAndGetTransferRequestResponse>
  </soap12:Body>
</soap12:Envelope>