TPClientWebServicesAPI

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GetChatRequestByConnectionId

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /semp/TPClientWebServicesAPI.asmx HTTP/1.1
Host: semp.teleperformance.com.br
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://tempuri.org/GetChatRequestByConnectionId"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetChatRequestByConnectionId xmlns="http://tempuri.org/">
      <PublicKey1>string</PublicKey1>
      <EncryptedUser>string</EncryptedUser>
      <EncryptedPassword>string</EncryptedPassword>
      <EncryptedSignature>string</EncryptedSignature>
      <ChatConnectionIDBD>string</ChatConnectionIDBD>
    </GetChatRequestByConnectionId>
  </soap:Body>
</soap:Envelope>

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetChatRequestByConnectionIdResponse xmlns="http://tempuri.org/">
      <GetChatRequestByConnectionIdResult>
        <response>
          <responseCode>int</responseCode>
          <responseDescription>string</responseDescription>
          <encryptedSymmetrickey>string</encryptedSymmetrickey>
        </response>
        <ChatRequest>
          <IdRequest>int</IdRequest>
          <CaseNumber>int</CaseNumber>
          <CreationDate>dateTime</CreationDate>
          <IdQueue>int</IdQueue>
          <KeepAliveRouterDate>dateTime</KeepAliveRouterDate>
          <AssignAgentRouterDate>dateTime</AssignAgentRouterDate>
          <IdConnection>int</IdConnection>
          <IdRequestTransfer>int</IdRequestTransfer>
          <UserName>string</UserName>
          <UserLastName>string</UserLastName>
          <UserEmail>string</UserEmail>
          <UserOffsetTime>int</UserOffsetTime>
          <EncryptedChatRequestId>string</EncryptedChatRequestId>
        </ChatRequest>
      </GetChatRequestByConnectionIdResult>
    </GetChatRequestByConnectionIdResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /semp/TPClientWebServicesAPI.asmx HTTP/1.1
Host: semp.teleperformance.com.br
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <GetChatRequestByConnectionId xmlns="http://tempuri.org/">
      <PublicKey1>string</PublicKey1>
      <EncryptedUser>string</EncryptedUser>
      <EncryptedPassword>string</EncryptedPassword>
      <EncryptedSignature>string</EncryptedSignature>
      <ChatConnectionIDBD>string</ChatConnectionIDBD>
    </GetChatRequestByConnectionId>
  </soap12:Body>
</soap12:Envelope>

HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <GetChatRequestByConnectionIdResponse xmlns="http://tempuri.org/">
      <GetChatRequestByConnectionIdResult>
        <response>
          <responseCode>int</responseCode>
          <responseDescription>string</responseDescription>
          <encryptedSymmetrickey>string</encryptedSymmetrickey>
        </response>
        <ChatRequest>
          <IdRequest>int</IdRequest>
          <CaseNumber>int</CaseNumber>
          <CreationDate>dateTime</CreationDate>
          <IdQueue>int</IdQueue>
          <KeepAliveRouterDate>dateTime</KeepAliveRouterDate>
          <AssignAgentRouterDate>dateTime</AssignAgentRouterDate>
          <IdConnection>int</IdConnection>
          <IdRequestTransfer>int</IdRequestTransfer>
          <UserName>string</UserName>
          <UserLastName>string</UserLastName>
          <UserEmail>string</UserEmail>
          <UserOffsetTime>int</UserOffsetTime>
          <EncryptedChatRequestId>string</EncryptedChatRequestId>
        </ChatRequest>
      </GetChatRequestByConnectionIdResult>
    </GetChatRequestByConnectionIdResponse>
  </soap12:Body>
</soap12:Envelope>