TPClientWebServicesAPI Web Service

TPClientWebServicesAPI

Click here for a complete list of operations.

GetCaseInfo

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /semp/TPClientWebServicesAPI.asmx HTTP/1.1
Host: semp.teleperformance.com.br
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://tempuri.org/GetCaseInfo"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetCaseInfo xmlns="http://tempuri.org/">
      <PublicKey1>string</PublicKey1>
      <EncryptedUser>string</EncryptedUser>
      <EncryptedPassword>string</EncryptedPassword>
      <EncryptedSignature>string</EncryptedSignature>
      <CaseId>long</CaseId>
      <LanguageCode>string</LanguageCode>
    </GetCaseInfo>
  </soap:Body>
</soap:Envelope>

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetCaseInfoResponse xmlns="http://tempuri.org/">
      <GetCaseInfoResult>
        <response>
          <responseCode>int</responseCode>
          <responseDescription>string</responseDescription>
          <encryptedSymmetrickey>string</encryptedSymmetrickey>
        </response>
        <CaseInfo>
          <IdCASE>int</IdCASE>
          <ClientIdEncrypted>string</ClientIdEncrypted>
          <SubsidiaryIdEncrypted>string</SubsidiaryIdEncrypted>
          <SubsidiaryOrganizationIdEncrypted>string</SubsidiaryOrganizationIdEncrypted>
          <IdBaseLevel>string</IdBaseLevel>
          <Classify1_Id_BRANCH>string</Classify1_Id_BRANCH>
          <Classify2_Id_BRANCH>string</Classify2_Id_BRANCH>
          <Classify3_Id_BRANCH>string</Classify3_Id_BRANCH>
          <Classify4_Id_BRANCH>string</Classify4_Id_BRANCH>
          <Classify5_Id_BRANCH>string</Classify5_Id_BRANCH>
          <Comments>string</Comments>
          <CommentsHTML>string</CommentsHTML>
          <InsertDate>dateTime</InsertDate>
          <Typist_Id_USER>int</Typist_Id_USER>
          <IdStatus>string</IdStatus>
          <PromiseDate>dateTime</PromiseDate>
          <Responsible_Id_USER>int</Responsible_Id_USER>
          <CloseDate>dateTime</CloseDate>
          <Typist_FullName>string</Typist_FullName>
          <Responsible_FullName>string</Responsible_FullName>
          <IdOrganization>string</IdOrganization>
          <Relation_Id_BRANCH>string</Relation_Id_BRANCH>
          <IdWorkflowType>string</IdWorkflowType>
          <IdCaseParent>int</IdCaseParent>
          <IdCustomState>string</IdCustomState>
          <Classify1>string</Classify1>
          <Classify2>string</Classify2>
          <Classify3>string</Classify3>
          <Classify4>string</Classify4>
          <Classify5>string</Classify5>
          <CompanyName>string</CompanyName>
          <RelationName>string</RelationName>
          <BaseLevelDescription>string</BaseLevelDescription>
          <StatusDescription>string</StatusDescription>
          <CustomStateDescription>string</CustomStateDescription>
          <WorkflowTypeDescription>string</WorkflowTypeDescription>
          <SolutionTime>int</SolutionTime>
          <StartTypeDate>dateTime</StartTypeDate>
          <IsActive>boolean</IsActive>
          <AssociatedScriptCode>string</AssociatedScriptCode>
        </CaseInfo>
        <TaskInfo>
          <APIGetCaseTaskInfo>
            <IdTask>int</IdTask>
            <IdStatus>string</IdStatus>
            <IdWriter>int</IdWriter>
            <WriterFullName>string</WriterFullName>
            <IdReader>int</IdReader>
            <ReaderFullName>string</ReaderFullName>
            <Report>string</Report>
            <ReportHTML>string</ReportHTML>
            <CreationDate>dateTime</CreationDate>
            <StartDate>dateTime</StartDate>
            <LimitDate>dateTime</LimitDate>
            <ReportDate>dateTime</ReportDate>
            <IdTaskType>string</IdTaskType>
            <TaskTypeDescription>string</TaskTypeDescription>
            <IdWorkflowDetail>int</IdWorkflowDetail>
            <WriterRead>boolean</WriterRead>
            <ReaderRead>boolean</ReaderRead>
            <IdTypist>int</IdTypist>
            <TypistFullName>string</TypistFullName>
            <IsRejected>boolean</IsRejected>
            <IsEscalated>boolean</IsEscalated>
            <DecisionPath>string</DecisionPath>
          </APIGetCaseTaskInfo>
          <APIGetCaseTaskInfo>
            <IdTask>int</IdTask>
            <IdStatus>string</IdStatus>
            <IdWriter>int</IdWriter>
            <WriterFullName>string</WriterFullName>
            <IdReader>int</IdReader>
            <ReaderFullName>string</ReaderFullName>
            <Report>string</Report>
            <ReportHTML>string</ReportHTML>
            <CreationDate>dateTime</CreationDate>
            <StartDate>dateTime</StartDate>
            <LimitDate>dateTime</LimitDate>
            <ReportDate>dateTime</ReportDate>
            <IdTaskType>string</IdTaskType>
            <TaskTypeDescription>string</TaskTypeDescription>
            <IdWorkflowDetail>int</IdWorkflowDetail>
            <WriterRead>boolean</WriterRead>
            <ReaderRead>boolean</ReaderRead>
            <IdTypist>int</IdTypist>
            <TypistFullName>string</TypistFullName>
            <IsRejected>boolean</IsRejected>
            <IsEscalated>boolean</IsEscalated>
            <DecisionPath>string</DecisionPath>
          </APIGetCaseTaskInfo>
        </TaskInfo>
        <AdditionalData>
          <APIGetCaseAdditionalData>
            <IdAdditionaDataCase>int</IdAdditionaDataCase>
            <IdAdditionaData>string</IdAdditionaData>
            <AdditionaDataDescription>string</AdditionaDataDescription>
            <AdditionalDateType>string</AdditionalDateType>
            <Value>string</Value>
          </APIGetCaseAdditionalData>
          <APIGetCaseAdditionalData>
            <IdAdditionaDataCase>int</IdAdditionaDataCase>
            <IdAdditionaData>string</IdAdditionaData>
            <AdditionaDataDescription>string</AdditionaDataDescription>
            <AdditionalDateType>string</AdditionalDateType>
            <Value>string</Value>
          </APIGetCaseAdditionalData>
        </AdditionalData>
      </GetCaseInfoResult>
    </GetCaseInfoResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /semp/TPClientWebServicesAPI.asmx HTTP/1.1
Host: semp.teleperformance.com.br
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <GetCaseInfo xmlns="http://tempuri.org/">
      <PublicKey1>string</PublicKey1>
      <EncryptedUser>string</EncryptedUser>
      <EncryptedPassword>string</EncryptedPassword>
      <EncryptedSignature>string</EncryptedSignature>
      <CaseId>long</CaseId>
      <LanguageCode>string</LanguageCode>
    </GetCaseInfo>
  </soap12:Body>
</soap12:Envelope>

HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <GetCaseInfoResponse xmlns="http://tempuri.org/">
      <GetCaseInfoResult>
        <response>
          <responseCode>int</responseCode>
          <responseDescription>string</responseDescription>
          <encryptedSymmetrickey>string</encryptedSymmetrickey>
        </response>
        <CaseInfo>
          <IdCASE>int</IdCASE>
          <ClientIdEncrypted>string</ClientIdEncrypted>
          <SubsidiaryIdEncrypted>string</SubsidiaryIdEncrypted>
          <SubsidiaryOrganizationIdEncrypted>string</SubsidiaryOrganizationIdEncrypted>
          <IdBaseLevel>string</IdBaseLevel>
          <Classify1_Id_BRANCH>string</Classify1_Id_BRANCH>
          <Classify2_Id_BRANCH>string</Classify2_Id_BRANCH>
          <Classify3_Id_BRANCH>string</Classify3_Id_BRANCH>
          <Classify4_Id_BRANCH>string</Classify4_Id_BRANCH>
          <Classify5_Id_BRANCH>string</Classify5_Id_BRANCH>
          <Comments>string</Comments>
          <CommentsHTML>string</CommentsHTML>
          <InsertDate>dateTime</InsertDate>
          <Typist_Id_USER>int</Typist_Id_USER>
          <IdStatus>string</IdStatus>
          <PromiseDate>dateTime</PromiseDate>
          <Responsible_Id_USER>int</Responsible_Id_USER>
          <CloseDate>dateTime</CloseDate>
          <Typist_FullName>string</Typist_FullName>
          <Responsible_FullName>string</Responsible_FullName>
          <IdOrganization>string</IdOrganization>
          <Relation_Id_BRANCH>string</Relation_Id_BRANCH>
          <IdWorkflowType>string</IdWorkflowType>
          <IdCaseParent>int</IdCaseParent>
          <IdCustomState>string</IdCustomState>
          <Classify1>string</Classify1>
          <Classify2>string</Classify2>
          <Classify3>string</Classify3>
          <Classify4>string</Classify4>
          <Classify5>string</Classify5>
          <CompanyName>string</CompanyName>
          <RelationName>string</RelationName>
          <BaseLevelDescription>string</BaseLevelDescription>
          <StatusDescription>string</StatusDescription>
          <CustomStateDescription>string</CustomStateDescription>
          <WorkflowTypeDescription>string</WorkflowTypeDescription>
          <SolutionTime>int</SolutionTime>
          <StartTypeDate>dateTime</StartTypeDate>
          <IsActive>boolean</IsActive>
          <AssociatedScriptCode>string</AssociatedScriptCode>
        </CaseInfo>
        <TaskInfo>
          <APIGetCaseTaskInfo>
            <IdTask>int</IdTask>
            <IdStatus>string</IdStatus>
            <IdWriter>int</IdWriter>
            <WriterFullName>string</WriterFullName>
            <IdReader>int</IdReader>
            <ReaderFullName>string</ReaderFullName>
            <Report>string</Report>
            <ReportHTML>string</ReportHTML>
            <CreationDate>dateTime</CreationDate>
            <StartDate>dateTime</StartDate>
            <LimitDate>dateTime</LimitDate>
            <ReportDate>dateTime</ReportDate>
            <IdTaskType>string</IdTaskType>
            <TaskTypeDescription>string</TaskTypeDescription>
            <IdWorkflowDetail>int</IdWorkflowDetail>
            <WriterRead>boolean</WriterRead>
            <ReaderRead>boolean</ReaderRead>
            <IdTypist>int</IdTypist>
            <TypistFullName>string</TypistFullName>
            <IsRejected>boolean</IsRejected>
            <IsEscalated>boolean</IsEscalated>
            <DecisionPath>string</DecisionPath>
          </APIGetCaseTaskInfo>
          <APIGetCaseTaskInfo>
            <IdTask>int</IdTask>
            <IdStatus>string</IdStatus>
            <IdWriter>int</IdWriter>
            <WriterFullName>string</WriterFullName>
            <IdReader>int</IdReader>
            <ReaderFullName>string</ReaderFullName>
            <Report>string</Report>
            <ReportHTML>string</ReportHTML>
            <CreationDate>dateTime</CreationDate>
            <StartDate>dateTime</StartDate>
            <LimitDate>dateTime</LimitDate>
            <ReportDate>dateTime</ReportDate>
            <IdTaskType>string</IdTaskType>
            <TaskTypeDescription>string</TaskTypeDescription>
            <IdWorkflowDetail>int</IdWorkflowDetail>
            <WriterRead>boolean</WriterRead>
            <ReaderRead>boolean</ReaderRead>
            <IdTypist>int</IdTypist>
            <TypistFullName>string</TypistFullName>
            <IsRejected>boolean</IsRejected>
            <IsEscalated>boolean</IsEscalated>
            <DecisionPath>string</DecisionPath>
          </APIGetCaseTaskInfo>
        </TaskInfo>
        <AdditionalData>
          <APIGetCaseAdditionalData>
            <IdAdditionaDataCase>int</IdAdditionaDataCase>
            <IdAdditionaData>string</IdAdditionaData>
            <AdditionaDataDescription>string</AdditionaDataDescription>
            <AdditionalDateType>string</AdditionalDateType>
            <Value>string</Value>
          </APIGetCaseAdditionalData>
          <APIGetCaseAdditionalData>
            <IdAdditionaDataCase>int</IdAdditionaDataCase>
            <IdAdditionaData>string</IdAdditionaData>
            <AdditionaDataDescription>string</AdditionaDataDescription>
            <AdditionalDateType>string</AdditionalDateType>
            <Value>string</Value>
          </APIGetCaseAdditionalData>
        </AdditionalData>
      </GetCaseInfoResult>
    </GetCaseInfoResponse>
  </soap12:Body>
</soap12:Envelope>