TPClientWebServicesAPI

Click here for a complete list of operations.

GetCaseByAdditionalData

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /semp/TPClientWebServicesAPI.asmx HTTP/1.1
Host: semp.teleperformance.com.br
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://tempuri.org/GetCaseByAdditionalData"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetCaseByAdditionalData xmlns="http://tempuri.org/">
      <PublicKey1>string</PublicKey1>
      <EncryptedUser>string</EncryptedUser>
      <EncryptedPassword>string</EncryptedPassword>
      <EncryptedSignature>string</EncryptedSignature>
      <Value>string</Value>
      <AdditionalData>string</AdditionalData>
      <CurrentUserId>int</CurrentUserId>
      <LanguageCode>string</LanguageCode>
    </GetCaseByAdditionalData>
  </soap:Body>
</soap:Envelope>

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetCaseByAdditionalDataResponse xmlns="http://tempuri.org/">
      <GetCaseByAdditionalDataResult>
        <response>
          <responseCode>int</responseCode>
          <responseDescription>string</responseDescription>
          <encryptedSymmetrickey>string</encryptedSymmetrickey>
        </response>
        <cases>
          <APIGetCaseInfo>
            <IdCASE>int</IdCASE>
            <ClientIdEncrypted>string</ClientIdEncrypted>
            <SubsidiaryIdEncrypted>string</SubsidiaryIdEncrypted>
            <SubsidiaryOrganizationIdEncrypted>string</SubsidiaryOrganizationIdEncrypted>
            <IdBaseLevel>string</IdBaseLevel>
            <Classify1_Id_BRANCH>string</Classify1_Id_BRANCH>
            <Classify2_Id_BRANCH>string</Classify2_Id_BRANCH>
            <Classify3_Id_BRANCH>string</Classify3_Id_BRANCH>
            <Classify4_Id_BRANCH>string</Classify4_Id_BRANCH>
            <Classify5_Id_BRANCH>string</Classify5_Id_BRANCH>
            <Comments>string</Comments>
            <CommentsHTML>string</CommentsHTML>
            <InsertDate>dateTime</InsertDate>
            <Typist_Id_USER>int</Typist_Id_USER>
            <IdStatus>string</IdStatus>
            <PromiseDate>dateTime</PromiseDate>
            <Responsible_Id_USER>int</Responsible_Id_USER>
            <CloseDate>dateTime</CloseDate>
            <Typist_FullName>string</Typist_FullName>
            <Responsible_FullName>string</Responsible_FullName>
            <IdOrganization>string</IdOrganization>
            <Relation_Id_BRANCH>string</Relation_Id_BRANCH>
            <IdWorkflowType>string</IdWorkflowType>
            <IdCaseParent>int</IdCaseParent>
            <IdCustomState>string</IdCustomState>
            <Classify1>string</Classify1>
            <Classify2>string</Classify2>
            <Classify3>string</Classify3>
            <Classify4>string</Classify4>
            <Classify5>string</Classify5>
            <CompanyName>string</CompanyName>
            <RelationName>string</RelationName>
            <BaseLevelDescription>string</BaseLevelDescription>
            <StatusDescription>string</StatusDescription>
            <CustomStateDescription>string</CustomStateDescription>
            <WorkflowTypeDescription>string</WorkflowTypeDescription>
            <SolutionTime>int</SolutionTime>
            <StartTypeDate>dateTime</StartTypeDate>
            <IsActive>boolean</IsActive>
            <AssociatedScriptCode>string</AssociatedScriptCode>
          </APIGetCaseInfo>
          <APIGetCaseInfo>
            <IdCASE>int</IdCASE>
            <ClientIdEncrypted>string</ClientIdEncrypted>
            <SubsidiaryIdEncrypted>string</SubsidiaryIdEncrypted>
            <SubsidiaryOrganizationIdEncrypted>string</SubsidiaryOrganizationIdEncrypted>
            <IdBaseLevel>string</IdBaseLevel>
            <Classify1_Id_BRANCH>string</Classify1_Id_BRANCH>
            <Classify2_Id_BRANCH>string</Classify2_Id_BRANCH>
            <Classify3_Id_BRANCH>string</Classify3_Id_BRANCH>
            <Classify4_Id_BRANCH>string</Classify4_Id_BRANCH>
            <Classify5_Id_BRANCH>string</Classify5_Id_BRANCH>
            <Comments>string</Comments>
            <CommentsHTML>string</CommentsHTML>
            <InsertDate>dateTime</InsertDate>
            <Typist_Id_USER>int</Typist_Id_USER>
            <IdStatus>string</IdStatus>
            <PromiseDate>dateTime</PromiseDate>
            <Responsible_Id_USER>int</Responsible_Id_USER>
            <CloseDate>dateTime</CloseDate>
            <Typist_FullName>string</Typist_FullName>
            <Responsible_FullName>string</Responsible_FullName>
            <IdOrganization>string</IdOrganization>
            <Relation_Id_BRANCH>string</Relation_Id_BRANCH>
            <IdWorkflowType>string</IdWorkflowType>
            <IdCaseParent>int</IdCaseParent>
            <IdCustomState>string</IdCustomState>
            <Classify1>string</Classify1>
            <Classify2>string</Classify2>
            <Classify3>string</Classify3>
            <Classify4>string</Classify4>
            <Classify5>string</Classify5>
            <CompanyName>string</CompanyName>
            <RelationName>string</RelationName>
            <BaseLevelDescription>string</BaseLevelDescription>
            <StatusDescription>string</StatusDescription>
            <CustomStateDescription>string</CustomStateDescription>
            <WorkflowTypeDescription>string</WorkflowTypeDescription>
            <SolutionTime>int</SolutionTime>
            <StartTypeDate>dateTime</StartTypeDate>
            <IsActive>boolean</IsActive>
            <AssociatedScriptCode>string</AssociatedScriptCode>
          </APIGetCaseInfo>
        </cases>
      </GetCaseByAdditionalDataResult>
    </GetCaseByAdditionalDataResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /semp/TPClientWebServicesAPI.asmx HTTP/1.1
Host: semp.teleperformance.com.br
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <GetCaseByAdditionalData xmlns="http://tempuri.org/">
      <PublicKey1>string</PublicKey1>
      <EncryptedUser>string</EncryptedUser>
      <EncryptedPassword>string</EncryptedPassword>
      <EncryptedSignature>string</EncryptedSignature>
      <Value>string</Value>
      <AdditionalData>string</AdditionalData>
      <CurrentUserId>int</CurrentUserId>
      <LanguageCode>string</LanguageCode>
    </GetCaseByAdditionalData>
  </soap12:Body>
</soap12:Envelope>

HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <GetCaseByAdditionalDataResponse xmlns="http://tempuri.org/">
      <GetCaseByAdditionalDataResult>
        <response>
          <responseCode>int</responseCode>
          <responseDescription>string</responseDescription>
          <encryptedSymmetrickey>string</encryptedSymmetrickey>
        </response>
        <cases>
          <APIGetCaseInfo>
            <IdCASE>int</IdCASE>
            <ClientIdEncrypted>string</ClientIdEncrypted>
            <SubsidiaryIdEncrypted>string</SubsidiaryIdEncrypted>
            <SubsidiaryOrganizationIdEncrypted>string</SubsidiaryOrganizationIdEncrypted>
            <IdBaseLevel>string</IdBaseLevel>
            <Classify1_Id_BRANCH>string</Classify1_Id_BRANCH>
            <Classify2_Id_BRANCH>string</Classify2_Id_BRANCH>
            <Classify3_Id_BRANCH>string</Classify3_Id_BRANCH>
            <Classify4_Id_BRANCH>string</Classify4_Id_BRANCH>
            <Classify5_Id_BRANCH>string</Classify5_Id_BRANCH>
            <Comments>string</Comments>
            <CommentsHTML>string</CommentsHTML>
            <InsertDate>dateTime</InsertDate>
            <Typist_Id_USER>int</Typist_Id_USER>
            <IdStatus>string</IdStatus>
            <PromiseDate>dateTime</PromiseDate>
            <Responsible_Id_USER>int</Responsible_Id_USER>
            <CloseDate>dateTime</CloseDate>
            <Typist_FullName>string</Typist_FullName>
            <Responsible_FullName>string</Responsible_FullName>
            <IdOrganization>string</IdOrganization>
            <Relation_Id_BRANCH>string</Relation_Id_BRANCH>
            <IdWorkflowType>string</IdWorkflowType>
            <IdCaseParent>int</IdCaseParent>
            <IdCustomState>string</IdCustomState>
            <Classify1>string</Classify1>
            <Classify2>string</Classify2>
            <Classify3>string</Classify3>
            <Classify4>string</Classify4>
            <Classify5>string</Classify5>
            <CompanyName>string</CompanyName>
            <RelationName>string</RelationName>
            <BaseLevelDescription>string</BaseLevelDescription>
            <StatusDescription>string</StatusDescription>
            <CustomStateDescription>string</CustomStateDescription>
            <WorkflowTypeDescription>string</WorkflowTypeDescription>
            <SolutionTime>int</SolutionTime>
            <StartTypeDate>dateTime</StartTypeDate>
            <IsActive>boolean</IsActive>
            <AssociatedScriptCode>string</AssociatedScriptCode>
          </APIGetCaseInfo>
          <APIGetCaseInfo>
            <IdCASE>int</IdCASE>
            <ClientIdEncrypted>string</ClientIdEncrypted>
            <SubsidiaryIdEncrypted>string</SubsidiaryIdEncrypted>
            <SubsidiaryOrganizationIdEncrypted>string</SubsidiaryOrganizationIdEncrypted>
            <IdBaseLevel>string</IdBaseLevel>
            <Classify1_Id_BRANCH>string</Classify1_Id_BRANCH>
            <Classify2_Id_BRANCH>string</Classify2_Id_BRANCH>
            <Classify3_Id_BRANCH>string</Classify3_Id_BRANCH>
            <Classify4_Id_BRANCH>string</Classify4_Id_BRANCH>
            <Classify5_Id_BRANCH>string</Classify5_Id_BRANCH>
            <Comments>string</Comments>
            <CommentsHTML>string</CommentsHTML>
            <InsertDate>dateTime</InsertDate>
            <Typist_Id_USER>int</Typist_Id_USER>
            <IdStatus>string</IdStatus>
            <PromiseDate>dateTime</PromiseDate>
            <Responsible_Id_USER>int</Responsible_Id_USER>
            <CloseDate>dateTime</CloseDate>
            <Typist_FullName>string</Typist_FullName>
            <Responsible_FullName>string</Responsible_FullName>
            <IdOrganization>string</IdOrganization>
            <Relation_Id_BRANCH>string</Relation_Id_BRANCH>
            <IdWorkflowType>string</IdWorkflowType>
            <IdCaseParent>int</IdCaseParent>
            <IdCustomState>string</IdCustomState>
            <Classify1>string</Classify1>
            <Classify2>string</Classify2>
            <Classify3>string</Classify3>
            <Classify4>string</Classify4>
            <Classify5>string</Classify5>
            <CompanyName>string</CompanyName>
            <RelationName>string</RelationName>
            <BaseLevelDescription>string</BaseLevelDescription>
            <StatusDescription>string</StatusDescription>
            <CustomStateDescription>string</CustomStateDescription>
            <WorkflowTypeDescription>string</WorkflowTypeDescription>
            <SolutionTime>int</SolutionTime>
            <StartTypeDate>dateTime</StartTypeDate>
            <IsActive>boolean</IsActive>
            <AssociatedScriptCode>string</AssociatedScriptCode>
          </APIGetCaseInfo>
        </cases>
      </GetCaseByAdditionalDataResult>
    </GetCaseByAdditionalDataResponse>
  </soap12:Body>
</soap12:Envelope>